Question 2 from Louise!
I love this question! It’s one that many people might struggle with, and certainly most of us would over think this. I’m going to try to keep my answer simple, and I’ll break this into 3 parts: The purpose of testing, the goals and objectives of testing, and the impact of testing. (and I’m probably going to go off on tangents with this, which will make my answer soooo not simple. Haha)
The purpose of testing in my opinion is the simple part - testing is assessing quality, it’s purpose is to assess the quality of what we are testing. And we test many things as testers on software projects - we obviously test software, but we also test the idea of the software, the designs (architecture, UI, UX, and code design) of the software, we test the requirement artefacts, we test our development processes and ways of working within our teams, etc… Each of these things have a “level” of quality that we can assess and uncover information about.
Testing has different goals and objectives too. Goals might revolve around the various activities of testing, and improving our testing (e.g. goals around structuring our testing or reporting our testing, or improving our testing flow, etc). And objectives relate to the outcome of our testing, it’s purpose - sharing the information from our assessment of quality in different ways to help stakeholders (including our teams and ourselves) reach an intersubjective consesnus on the quality of the thing we have tested, so that an informed decision can be made about whether the thing’s quality is good enough or needs to be improved.
Now, impact is taking this to the next level, and it’s super important so I really wanted to include it in this answer. Impact is how the outcomes from meeting an objective actually affects people. In our case, this is how the outcomes of us sharing information relating to our assessment of quality affect people - be it ourselves, our team, our business, our customers and, of course, our users. Our impact from our testing also goes hand in hand with the outcomes of the decisions made from our information. BUT how we choose to inform about our assessment of quality - even the words that we choose to use when reporting on our testing - have an impact regarding the outcome of the decisions. We need to think about that…
Sorry for another really long answer… turned out that maybe it’s not so simple after all!