I’m running a very simple research - trying to understand what QA testers and engineers really care about when they use test management tools - what’s really important, what’s not so much, and what will become important in a few years. The context: I’m in the product team in one of the ALM tools an…

I mostly try to avoid test management tools as their approach is very restrictive to my work. Especial this relying on a fixed structure like steps with action & result. This type of tools I see only usable in cases of often repeated executions of the same actions. Which is to me a very limited pe…

[image] mike8705: I’m in the product team in one of the ALM tools Not every project does well in a test management tool - but yeah, when you have ALM, you can be sure EVERYONE will have a poke in there. I used Quality Centre back in 2010, and TBH it feels like all management tools are trying…

Thank you for all the insights, appreciate it a lot!

Thanks, Mike! What are top 2 things that are missing/should be changed in TestRail from your perspective?

Ah - it’s a bit clunky in places. Moving tests in/out of a suite is just plain nasty. And as with most test tools, it sits ‘on it’s own as a tool for testers’, so it doesn’t feel as integrated into the big picture of what’s going on. I prefer adding notes into Jira on how a story was tested (for i…

I’ve asked my test lead to look at test case tools again - we have a funny Jira setup which has made dome-ing or buying a plugin a bit heavyweight and costly until now. But probably next year we will be in the market, after using homegrown and tools like testlink and then looking at demo videos of s…

One of my teams simply creates tasks against the stories on the sprint board in Azure Dev Ops which isn’t ideal and requires additional regression scripts to be maintained. The other uses zephyr squad within Jira and I find this works much better. It’s taking a while to get the team used to writin…

@chrissi Having those AC (Acceptance Criteria) roughly in one place is also such a big help at building out an oracle that describes what we want a system to do. That’s a great use of Jira (other workflow tools exist) tickets. Having this original idea to what the requirement looked like, right ther…

Mike, thanks so much for the details, it’s already so insightful!! If I may ask, “doesn’t feel as integrated” is really about how easy/seamless you can move across different pieces of your workflow that live in different places (Jira-TR), did I get it correctly?

Conrad, it’s pure gold, thank you!! I’m probably not getting something here: I understood the UI/too much clicking part, but you’ve also mentioned that these tools are not gonna be used by developers, and then mentioned the API complexity (for the 5 min job) - can you please explain what you meant …

Test management tool - what's crucial for you to love it? - #13 by nsegal - Discussions - The Club: Software Testing & Quality Engineering Community Forum

Topic		Replies	Views	Activity
What's your favourite & least favourite test management tool and why? Discussions tools , process	13	771	31 August 2026
Test Case Management Tools: What Are You Using? Archive tools	8	1149	28 August 2020
"I haven't used a test management tool in 10 years" Discussions test-cases , test-management	11	268	9 July 2026
What is best test case management tool you have used? Discussions tools , automation , process , test-reporting	15	3028	24 July 2025
Best test case management tool for a startup Discussions tools , engineering-management , test-cases	24	2243	26 August 2026

What's your favourite & least favourite test management tool and why?

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31 August 2026

Test Case Management Tools: What Are You Using?

Test management tool - what's crucial for you to love it?

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