# TestBash email message bug **URL:** \ **Category:** Site Updates & Feedback\ **Created:** [24 May 2023 09:12 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816 "2023-05-24T09:12:43Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![bischoffdev](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/bischoffdev/32/8415_2.png) [@bischoffdev](https://club.ministryoftesting.com/u/bischoffdev)\ **Post date:** [24 May 2023 09:12 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/1 "2023-05-24T09:12:44Z")
Hi all, It seems like the name placeholder in the most recent “TestBash UK Super Early Bird is Ending” message is… well… buggy: ![image](https://us1.discourse-cdn.com/flex020/uploads/ministryoftesting/original/2X/9/934c7f04c393a42ad8d4b5883dbd66dea4e24fe2.png) Best, Benjamin ---
**Author:** ![kristof](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/kristof/32/10839_2.png) [@kristof](https://club.ministryoftesting.com/u/kristof)\ **Post date:** [24 May 2023 11:25 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/2 "2023-05-24T11:25:53Z")
I think this is for @dianadromey 🙂 Nice find @bischoffdev somehow I totally skipped that part! ---
**Author:** ![bischoffdev](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/bischoffdev/32/8415_2.png) [@bischoffdev](https://club.ministryoftesting.com/u/bischoffdev)\ **Post date:** [24 May 2023 11:36 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/3 "2023-05-24T11:36:58Z")
This is why the test profession will not go away 🙃 ---
**Author:** ![kristof](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/kristof/32/10839_2.png) [@kristof](https://club.ministryoftesting.com/u/kristof)\ **Post date:** [24 May 2023 11:39 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/4 "2023-05-24T11:39:02Z")
Exactly 😛 I totally skip the name part in the mails from MoT since my name always comes out wrong because it consist of 3 parts. It’s always something like “Kristof Van” 😂 ![image](https://us1.discourse-cdn.com/flex020/uploads/ministryoftesting/original/2X/8/880c46f1765d31716ad114ea3a3cd7eb4379b70b.png) ---
**Author:** ![dianadromey](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/dianadromey/32/7839_2.png) [@dianadromey](https://club.ministryoftesting.com/u/dianadromey)\ **Post date:** [24 May 2023 11:42 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/5 "2023-05-24T11:42:19Z")
Hi all, I’ll need to investigate as that is automatically generated via Gist. I’ll have a look at it tomorrow. 😉 ---
**Author:** ![mirza](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/mirza/32/9965_2.png) [@mirza](https://club.ministryoftesting.com/u/mirza)\ **Post date:** [24 May 2023 21:26 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/6 "2023-05-24T21:26:17Z")
I think I’ve said it today, no bug at MoT’s new site will go unnoticed! 😅 ---
**Author:** ![dianadromey](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/dianadromey/32/7839_2.png) [@dianadromey](https://club.ministryoftesting.com/u/dianadromey)\ **Post date:** [25 May 2023 10:05 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/7 "2023-05-25T10:05:22Z")
Hi @kristof , I had a look at how your name is set up and looks like your first name is set up to Kristof Van and the surname to Kriekingen. Would you like me to amend it to be: - First name: Kristof - Last name: Van Kriekingen ---
**Author:** ![kristof](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/kristof/32/10839_2.png) [@kristof](https://club.ministryoftesting.com/u/kristof)\ **Post date:** [25 May 2023 10:06 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/8 "2023-05-25T10:06:51Z")
Yea that would be great! 🙂 ---
**Author:** ![dianadromey](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/dianadromey/32/7839_2.png) [@dianadromey](https://club.ministryoftesting.com/u/dianadromey)\ **Post date:** [26 May 2023 10:14 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/9 "2023-05-26T10:14:58Z")
@bischoffdev I haven’t forgotten about you! 😃 Gist is still investigating as to why your name didn’t pull your first name from your profile. I’ll let you know as soon as I hear back. 😉 ---
**Author:** ![kristof](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/kristof/32/10839_2.png) [@kristof](https://club.ministryoftesting.com/u/kristof)\ **Post date:** [28 May 2023 08:56 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/10 "2023-05-28T08:56:06Z")
> [@dianadromey](#): > > Gist is still investigating as to why your name didn’t pull your first name from your profile. I’ll let you know as soon as I hear back. 😉 It’s not only for Benjamin, but for everyone btw. (I had the same issue, for that specific mail) ---
**Author:** ![dianadromey](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/dianadromey/32/7839_2.png) [@dianadromey](https://club.ministryoftesting.com/u/dianadromey)\ **Post date:** [29 May 2023 08:08 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/11 "2023-05-29T08:08:03Z")
Ooohhh, ok! I thought it was only Benjamin, as no one else reported it. May I ask how do you know it happened to everyone? Do you know any other specific cases you can tell me? Feel free to DM with those. ---
**Author:** ![kristof](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/kristof/32/10839_2.png) [@kristof](https://club.ministryoftesting.com/u/kristof)\ **Post date:** [29 May 2023 08:39 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/12 "2023-05-29T08:39:58Z")
> [@dianadromey](#): > > May I ask how do you know it happened to everyone? A friend of mine and I have the same issue. ![image](https://us1.discourse-cdn.com/flex020/uploads/ministryoftesting/original/2X/2/2e7ca6e19b32b155f7f23c19e3bcbf2d97aaa87d.png) ---
**Author:** ![dianadromey](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/dianadromey/32/7839_2.png) [@dianadromey](https://club.ministryoftesting.com/u/dianadromey)\ **Post date:** [29 May 2023 08:44 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/13 "2023-05-29T08:44:02Z")
Hi Kristof, thanks for taking the time to let me know. I’ll inform Gist now that it happened to more than one person and hope they find the reason behind it. I’ll keep you all posted. 😉 ---
**Author:** ![bischoffdev](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/bischoffdev/32/8415_2.png) [@bischoffdev](https://club.ministryoftesting.com/u/bischoffdev)\ **Post date:** [7 June 2023 12:34 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/14 "2023-06-07T12:34:03Z")
Soooo 😄 was there any successful bug hunt? ---
**Author:** ![dianadromey](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/dianadromey/32/7839_2.png) [@dianadromey](https://club.ministryoftesting.com/u/dianadromey)\ **Post date:** [7 June 2023 14:16 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/15 "2023-06-07T14:16:14Z")
Not yet! Let me chase again… ---
**Author:** ![dianadromey](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/dianadromey/32/7839_2.png) [@dianadromey](https://club.ministryoftesting.com/u/dianadromey)\ **Post date:** [7 June 2023 14:30 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/16 "2023-06-07T14:30:11Z")
Ok, got a reply. @bischoffdev , @kristof, @mirza and anyone else who had the same issue, can you forward those emails to me (hopefully you still have them) so I can send them the examples? Please send them to: [diana@ministryoftesting.com](mailto:diana@ministryoftesting.com) ---
**Author:** ![kristof](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/kristof/32/10839_2.png) [@kristof](https://club.ministryoftesting.com/u/kristof)\ **Post date:** [7 June 2023 15:15 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/17 "2023-06-07T15:15:38Z")
Done! Forwarded to you, hope it helps! ---
**Author:** ![mirza](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/mirza/32/9965_2.png) [@mirza](https://club.ministryoftesting.com/u/mirza)\ **Post date:** [7 June 2023 20:05 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/18 "2023-06-07T20:05:31Z")
> [@dianadromey](#): > > [diana@ministryoftesting.com](mailto:diana@ministryoftesting.com) I was able to dig up the email with the name variable, it’s been forwarded. ---
**Author:** ![dianadromey](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/dianadromey/32/7839_2.png) [@dianadromey](https://club.ministryoftesting.com/u/dianadromey)\ **Post date:** [16 June 2023 13:34 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/19 "2023-06-16T13:34:31Z")
Hi @kristof, @bischoffdev, @mirza and anyone else affected, I finally got to the bottom of this issue! So it looks like it was our error and not Gist’s. This email was actually sent via MailChimp and not Gist. But we use Gist’s placeholder and not the one MailChimp uses, hence no names coming through… So sorry about this! We’ll make sure to use the correct one for future email communications! 😃 Thank you all so much for brining this up and helping me get to the bottom of this! ---
**Author:** ![bischoffdev](https://sea2.discourse-cdn.com/flex020/user_avatar/club.ministryoftesting.com/bischoffdev/32/8415_2.png) [@bischoffdev](https://club.ministryoftesting.com/u/bischoffdev)\ **Post date:** [19 June 2023 09:12 UTC](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816/20 "2023-06-19T09:12:59Z")
Good exploratory work! I am happy this is sorted out now! [Next page](https://club.ministryoftesting.com/t/testbash-email-message-bug/67816.md?page=2)