# \#customer-insight

**URL:** https://club.ministryoftesting.com/tag/customer-insight/391.md

[Latest](https://club.ministryoftesting.com/latest.md) · [Categories](https://club.ministryoftesting.com/categories.md) · [Tags](https://club.ministryoftesting.com/tags.md)

---

## [Creativity in and around testing](https://club.ministryoftesting.com/t/creativity-in-and-around-testing/81293)

<div class="topic-metadata">

**Author:** [@AdyStokes](https://club.ministryoftesting.com/u/AdyStokes)\
**Replies:** 8\
**Last updated:** [11 December 2024 10:07 UTC](https://club.ministryoftesting.com/t/creativity-in-and-around-testing/81293 "2024-12-11T10:07:54Z")

</div>

For quite a few years now I’ve been inspired by testing to write poems and songs, often parodies, from a testing perspective. I’ve shared these on my blog or performed them on stage at conferences and 99 second talks. A…

---

## [What are different ways to connect with your customers?](https://club.ministryoftesting.com/t/what-are-different-ways-to-connect-with-your-customers/80100)

<div class="topic-metadata">

**Author:** [@simon\_tomes](https://club.ministryoftesting.com/u/simon_tomes)\
**Replies:** 1\
**Last updated:** [9 October 2024 22:18 UTC](https://club.ministryoftesting.com/t/what-are-different-ways-to-connect-with-your-customers/80100 "2024-10-09T22:18:13Z")

</div>

During a This Week in Testing, Ben Dowen (@fullsnacktester) and a few others discussed how we can learn from liaising directly with our customer support teams. They make for amazing oracles and heuristics to spark test i…