Mission: what information is needed by the manager/stakeholder?
E.g. : do they want to prepare a launch of the pencil, mass-production of a prototype, appeal to a particular category of age, interest from a set of people or company logistics, new iteration/upgrade of a pencil version, sell it alone instead of in sets, increase the pricing, beat the competition at length of drawing or reserve duration, change design or branding/logo,…
Find out project information
E.g. who’s working on it, what’s the status, where am I located, what role do I have, who’s the stakeholder/s, any deadlines/milestones available, is there equipment or tools available, am I alone or do I have other supporting testers, what relation with the builders/devs do I have…
E.g. What is the product now - just a computer prototype, or physical thing, learn about pencils - start googling: https://en.wikipedia.org/wiki/Pencil , are there standards of safety, regulations that should be looked after, where should the pencil write - on what surface, will the pencil be sharpened, filled in, have reserves, should it be light or hand ergonomic, should it be usable by hand only or voice(e.g. virtual pencil in a software app with voice activation), https://www.afb.org/aw/7/4/14468 , https://www.apple.com/apple-pencil/
This helps me most of the time get more ideas: http://www.developsense.com/resources/htsm.pdf