Module 11 is now live in the MoT Software Testing Essentials Certificate! In this module, you’ll explore how testers share their work in ways that support team understanding and build confidence in the product. From observations and conversations to reports and decision-making, you’ll learn how to document, communicate, and collaborate with impact.
What’s in Module 11?
- Lesson 1: What is the work we do?
By Ady Stokes
First up, Ady guides you to reflect on how much you’ve learned! You’ll briefly revisit ideas from earlier in the course, including glue work, junior tester tasks, and the key skills and traits testers bring to their teams. - Lesson 2: The types of observations we make whilst testing
With Callum Akehurst-Ryan and Brittany Stewart
Brittany and Callum share how testers observe and capture what they’re seeing as they test. You’ll explore and practice different ways to categorise your observations and see how they lead to fresh ideas, new questions, and useful conversations. - Lesson 3: Collaboration and communication
By Cassandra H. Leung
Cassandra takes you through a variety of collaborative testing activities, including story shaping, pair testing, and bug bashes. You’ll also look at ways testers communicate their work and how thoughtful conversations can build trust across the team. - Lesson 4: Test artefacts – their purpose, creation, and challenges
By Rahul Parwal
Rahul demonstrates a wide range of test artefacts, including plans, charters, dashboards, and bug reports. You’ll explore what they’re for, how they help teams stay aligned, and how to deal with the challenges of keeping them relevant. - Lesson 5: The many ways to create test cases
By Cassandra H. LeungCassandra demonstrates several ways to write and manage test cases. You’ll compare structured steps, charters, AI-generated examples, and tool-based approaches to see what fits best in different contexts. - Lesson 6: Bugs: problems and challenges
By Hanisha Arora
Hanisha explains how bugs are identified, categorised, and managed during testing. You’ll explore how teams handle bug backlogs, triage issues, and plan retesting and regression work. You’ll track the journey of a real bug and reflect on how you contribute to managing quality through clear thinking and communication. - Lesson 7: Reporting your testing
By Rahul ParwalRahul shows how different types of testing reports support decision making. You’ll compare examples of helpful and unhelpful reports and learn how to write bug reports that are clear, respectful, and informative. - Lesson 8: The confidence testing gives others
With Brittany Stewart and Barry Ehigiator
Understand how testing supports team confidence without needing to guarantee perfection. You’ll hear how clear communication, thoughtful reporting, and building trust all help others feel confident in the product. - Lesson 9: When do you stop testing?
With Karen Todd, Rahul Parwal, Simon Tomes, and Hanan Ur Rehman
Karen, Simon, Rahul, and Hanan share their personal stories about deciding when testing is done. You’ll hear how factors like time, risk, blockers, and confidence shape these decisions in real projects