Communication is broken between ict teams such as analysts and devs how do you approach?
Thanks in advance for your responses
1 Like
First I’d ask a few questions.
What communication do you expect to see that you are not seeing?
Is that expectation correct and reasonable in context?
Then when we have a shared understanding of what communication should be happening I’d start to look to see the cause.
One possible cause is process - you may have to enforce part of a workflow that is designed to communicate an idea or cue a trigger elsewhere.
Another cause is people - look to see who is supposed to be communicating and whose job it is to manage that process and what they’re actually doing. If it’s nobody’s job to manage that process then you have made an important discovery.
It’s an open-ended question that will take some exploring to figure out. When you know the problem you can provide a useful solution.
1 Like
Hi Pratik,
One of the things I see people doing to solve communication issues between dev & test is to find a way to link testing to individual requirements. Where I work - it’s called traceability.
The gist of the idea is that by overlapping a testing application and the ALM used by developers - each side gets real-time visibility into the other team’s workflows - while each group stays in their application of choice. More on this concept below.
(posting as a useful concept to legit answer your question. not trying to sell on MoT - I get it!) 
Traceability and Coverage within your Agile Testing Environment Using Jira.