Too Many Bugs in Production - What Are We Going to Do? with Melissa Fisher

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Questions we didn’t get to

  1. Matthew Churcher > Glastonbury sells out every year and makes huge profits despite all their IT issues. How do well they or we would succeed more with higher quality investment?

  2. Roman Segador > What is your definition of a bug? When something stops to be work in progress and starts being a bug?

  3. Kashyap Mehta > As a Manual tester, how do you do root cause analyse of a bug if you don’t have enough coding knowledge?

  4. Atiqah Azlan > How often or when you usually review regression test suite

  5. Risko Ruus > When you started testing on feature branches with the devs, how much did that testing differ from the testing you did once the branch got merged into master?

  6. Steven Devonport > Great talk Melissa, how do you balance the activity of preventing bugs versus delivering into production as soon as possible?

  7. Jonathan Hope > Would you create a branch for each defect reported in production?

  8. Conrad Braam > Bugs, is “Priority” versus “Severity/Impact”, for managing bugs better? Or if you have to spend time prioritizing, have you maybe just got too many open bugs?

  9. Paul Naranja > Can you give more details on the workshop “Where your bugs come from”? How did you show that many root causes of bugs are before the actual “testing stage”?

  10. Ellie Lock > At what stage do you start considering whether there is a problem in the development (coding) process as opposed to just QA process?

  11. Matthew Parker > Can a bug become waste?

  12. Olly Fairhall > Did you have to change the culture single-handedly when getting bugs in production fixed or was the team happy to change?

  13. Ben Dowen > What is the best bug that was found, but had insufficient information so was left until it was way too late?

  14. Becca Batchelor > How do you convince your business to pay attention to bugs when they dont cause $$ to come in such as new work for new customers?

  15. Kashyap Mehta > I noticed that when bugs been reported in production, they are rarely included to test suite once reported. How do we encourage QA team to add such edge cases?

  16. Louise Barnes > What testing improvements you implemented, didn’t work?

  17. Penny Howard > Follow up: What bug metrics are you using?

  18. Simon Rigler > Do you have a process for managing “urgent” Prod bugs that have come up when sprints have already started etc?

  19. Julia Shonka > Considering “how many are too many bugs”, don’t you have to also take into account what kind of application it is? Will the bug endanger human life?

Resources mentioned

Flashback Express Recorder FlashBack Express - the best free screen recorder

Club thread How do you prioritise bugs?

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