How can you lead a long-standing team with a 'people-first' approach without disrupting their existing system?

Lynn Kaschula (@lynnk) asked this question during @shwetaneelsharma’s masterclass webinar: How To Build a Thriving QA/Testing Team With People-First Leadership.

How can you lead a long-standing team with a ‘people-first’ approach without disrupting their existing system, which may not be optimal, and ensure they embrace change without feeling alienated?

What an excellent question. Do you have some experience to share about this?

  • What changes/decisions have you had to make whilst being sensitive to what already exists and the history that comes with it?
  • What approaches have worked and in what context?
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