If you want to improve the testing process without making the team afraid about change.
How you processed in different areas:
- How you look for change ?
- How to make sure the changes could be adapted to their context without causing problems in the long term ?
- How you convince them that change is required if they are resistant to change ?
Ps: this is a general question (without a real example for the moment, but maybe in few months I’ll ask you the same question with an example)