So I have been driving myself mad the past few weeks on this.
My manager came to me a while back and said that I need to come up with a way to show the value and purpose of our quality team. Basically saying he needs a way to justify why we are paying for a team of testers/QE/SDET’s and what they are bringing to the table as well as how do we quantify this?
As a career long tester I know the value we bring to a product, a team or company. However this is the first time in my career that I have needed to in detail justify my existence. I am familiar with some metrics that companies like to pull like # of defects/bugs or test cases created or automated.
However the value of those metrics are low when we consider what value we can bring.
So I was curious if others have come across this before and how they were able to articulate this to management.