Anyone have any experience with Change Control processes and more specifically, getting testing added into it?
We have a CAB (change advisory board), where all changes big or small have to be approved before being deployed and although it is red tape and can be cumbersome, I can see some value in checking the changes make sense and it has stopped some issues.
Problem is, testing is not included in this process atall and the CIO has asked the head of change mgmt to get in touch with me because “he knows all about the testing”. There have been some changes that have gone live and caused incidents and after investigation the teams didn’t realise the impact outside of their scope.
So i have suggested that we could get a couple of additional questions added to the CAB approval form around scope of testing etc to try and get people to think about testing a bit more… Any experience of anything like this?