Measuring and reporting on quality can be difficult. It can be especially difficult to advocate for a change to stakeholders that you know will improve the quality of a product.
I remember advocating for security testing of a product several years ago. I was turned down time and time again even though I knew it was important. I reported on the data that could be taken, what that would mean for the users privacy, the ethics but it didn’t seem to work
Then one day a HUGE security breach was reported on in our industry and in a similar realm to where our product would be based. The news articles reported on the millions and billions it would cost the company. Suddenly everyone was interested in security testing
Have you ever been faced with a situation where you had to quantify the monetary cost of poor quality?