I got an email from Zoom today about their 4 hour outage yesterday.
It said that “ We have determined that the cause of this service disruption was related to an application-level bug in our system, which resulted in a web login issue for customers. ”
I Googled “application level bug” and got nothing. It’s not a term. Why did the product owner need to be specific over what level of the software he found this issue?
Does he effectively mean - this was a functional bug in our front end UI as opposed to a security theft or performance issue?
Makes me wish there were more consistent and easier to understand terms for this stuff, if it’s confusing as a tester lord knows what a general user should think!