Well, this is going a bit slow and I wasn’t sure if I can just add the topic for Day 2 but here you go
I love this blog post from James Bach, https://www.satisfice.com/blog/archives/5200
especially as the words at the end really resonate with me:
" A product is a dynamic arrangement, like a garden that is subject to the elements. A high quality product takes skillful tending and weeding over time. Just like real gardeners, we are not all powerful or all knowing as we grow our crop. We review the conditions and the status of our product as we go. We try to anticipate problems, and we react to solve the problems that occur. We try to understand what our art can and cannot do, and we manage the expectations of our customers accordingly. We know that our product is always subject to decay, and that the tastes of our customers vary. We also know that even the most perfect crop can be spoiled later by a bad chef. Quality, to a significant degree, is out of our hands."