While juggling a few tasks today, I took a moment to check our newly integrated chatbot—and noticed something odd. The chatbot fails to load in a Particular Browser (lets say Safari ) in its Private Mode only, across both desktop and mobile/tab devices for mac & iOS.
It’s working perfectly in:
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Safari (regular mode)
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Other major browsers, both normal and private modes
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Other devices : Android, Desktop
Since the chatbot is embedded via a third-party script, I started wondering:
Could this be due to Safari’s privacy restrictions—like Intelligent Tracking Prevention (ITP) or blocked third-party cookies?
What does that mean for a regular user who isn’t using any VPN or proxy but simply browsing in Private Mode?
Has anyone faced a similar/Browser issue or discovered a reliable workaround?