We felt smug doing our laundry at the local lavanderĆa on the penultimate day of our holiday. The joy of getting home with most of your clothes clean. First time weāve done that and thereās no going back.
Yet faced with the tumble dryer, I couldnāt help but smile at the slightly confusing UX.
Why are there two indicators per temperature setting? And why are there different colours on each row?
Why does the colour look ācolderā on the bottom row of buttons as you move from left to right, even though we might assume the temperature is hottest on the right?
Why are there arrows that donāt point to the tip of the temperature gauge?
How about you, what questions does it raise?
And also, what physical machines have you experienced where the UX doesnāt quite meet your expectations? Bonus points for sharing photos.
O dear. My first reaction is to turn around, go home with wet clothing and reduce mental labour this tumble dryer is giving me.
The question is why is this so confusing. Why this machine makes me think so hard
On the other hand, I would assume the top temperatures icons drying temperature, whereas the bottom ones might not be, although they look like temperature as well.
I feel like the bottom ones could be the load, although itās a bit illogical looking at the icons. Arrows could show the clothing load level, the more clothing the colder it gets? Not sure
I hear a manager saying: āAs long as the machine works reliable enough we will deliver it. We donāt have budget for UX. Also your time is up here, this other project needs your attention now.ā
This is my google tv remote and i really wish they had spend some more budget or time on testing:
User experience-2/10
This remote doesnāt work until unless someone is very close to the TV and standing directly infront of tvš¤¦āāļø
And next reason of frustration with this remote is that on every week or maximum two week we have to change the battery even though we rarely change channels or volume.
I have no idea how that dryer is supposed to work or why the controls are as they are. The UX of products is so bad that I donāt buy anything new - if you walked into my house you would think itās the 1970s. I find that I donāt miss any of the features of new products. I did have to buy a new fridge recently, but I made a point of buying one that has no features at all.
My first microwave oven only had two controls, for power level and the timer. My current microwave/grill/oven has 25 controls, of which I have never used 14 despite having had it for more than 20 years. Of the 11 controls I have used, 4 are for setting the timer.
The last time I drove a car, about 15 years ago, I couldnāt work out how to start it and had to go back to the rental companyās office to ask. Turned out there wasnāt a slot for a key - you had to place the key fob in a particular unmarked place in the centre console, then push an unlabelled button you canāt see on the dashboard. Absolutely idiotic. And from what I have seen, touchscreen controls in cars are even more stupid.
I donāt have, and wonāt have, any āsmartā devices, so nothing will suddenly stop working because the web service is connects to has been taken down or a software update has bricked it or a paid subscription is now required. Everything Iāve got will work exactly the same way forever because itās all fixable, including (perhaps especially) my 1920s radios. How many of todayās products will still be working in 97 yearsā time?
