Great question @kdinesh125 ,
Actually, I have been recently pondering it.
We use Jira for test case management using plugins like Xray, as well as for bug tracking. But with real QA metrics like defect leakage, time to resolve, or coverage vs risk, it has been a bit of a hit and miss.
Nowadays, we really mix things up with:
Custom Jira dashboards with filters + JQL for sprint-level defect trends.
Xray reports for test execution metrics (kind of limited and would usually require some level of customization).
Spreadsheets, still very manual, particularly to track leakage or effort vs. bugs per module.
We are experimenting with Power BI + Jira API for deeper insights—still in its infancy.
Honestly, I do believe tools like Jira can do much more; yet, it has to be set up properly, i.e., ideal custom fields, consistent tagging, workflows. From my experience, if the team is not disciplined, the data will never represent reality.
I am also inquiring about eazyBI and QMetry plugins and wondering if anyone had good experiences with them?
Would love to hear about big-scale solutions others use.