In my organization we cherry pick test cases from our integration and systems testing efforts, which are stored in Jira/Zephyr. We then download/compile/finesse them into a coherent “UAT Test Script” in MS Excel format and distribute them to end users for acceptance testing. I suspect that other organizations either buy a sufficient number of Jira/Zephyr licenses to accommodate UAT testers, or have some other process similar to what I described above. Do other organizations have UAT Testers (end users) access their test cases directly in Jira? What does UAT look like in your organization and what tools do you use to support UAT?
Any suggestions for improved processes or tools would be welcome.