I’m relatively new to the world of testing and currently juggling both QA and support in our company. While our testing processes work well for us, I’m curious to hear how others handle similar setups and whether there are ways we could streamline or improve.
A Little Background:
I’m quite new to the field of testing. I’ve been with the company for several years, mainly focusing on support and performing basic tests. A dedicated quality assurance (QA) team has only been established here for the past 1.5 years. I’m currently the sole person handling both Support and QA (we’re hiring!), which means I’m also stepping into the role of a test manager and gradually learning the ropes.
Since I’ve been reading a lot and reflecting on our processes, but don’t have any direct contacts to discuss these topics with, I’m hoping to gather some feedback here. This isn’t a cry for help – our setup works for us – but rather a chance to hear the opinions of more experienced professionals.
Our Current Testing Approach:
- We conduct regression tests for each release (twice a year) using reusable, exploratory tests that mirror the structure of our software. For this, we’ve set up a dedicated Jira project in Xray.
- Development works in its own Jira project/board, creating tickets within a Scrum framework. We test directly on these development tickets as part of their lifecycle.
Essentially, we’re working with two separate testing structures: regression testing and day-to-day operational testing.
Where I’m Looking for Input:
I’d love to know how others manage this and whether it’s a common setup. While this approach works for us, I’d like to create a stronger connection between the regression tests and the ongoing tests.
At the moment, I manually look up the relevant testing areas and link individual tickets to the respective tests. While this ensures a connection, it’s quite time-consuming and, over time, results in a large volume of tickets tied to the tests.
Additionally, there are tickets for new features that also need to be tested and documented within this structure.
How do others integrate their testing processes to avoid redundancies and streamline the connection between regression and operational testing? I’d really appreciate any advice or insights!