Definitely. We believe a good understanding of the product and how this is used by those real people on the real is key to a good software quality process therefore be a lending hand to your Product team or teams. We like the idea of going to the field to understand your product better and talking to actual users. We know this may be harder with people doing remote nowadays but as someone who has done discovery sessions remotely we strongly believe this can be achieved. TL;DR: go meet and partner with your users to bring valuable feedback and connect with your product team. We are people, go talk to people. Don’t be afraid They don’t bite.
Trying to test everything and trying to test what we think matters haven’t always led to efficiently testing what matters to our users. Applying new ways to prioritize trying to find common ground between what matters to us technically to what matters to who is using our software was our end goal with this talk. This leads us to better use our time testing and automating the right things at the right time, giving us focus and purpose on what needs to be accomplished and why when we are able to properly respond to the questions we demonstrated on the talk.
This process should be done frequently as you move forward with your regular user story refinements and sprint planning. What we would recommend for allowing this process to be more iterable is to record and track your classification and prioritization on each test on a centralized tool to allow quick review and reassessment as you go through the process. You won’t be able to automate your way out of the process and get together to diverge and converge on what the prioritization will be but you can track your data in a centralized matter to allow people to contribute with their inputs asynchronously. The tool is less important than giving people a voice to contribute. As long as your tool can allow a format where people are able to respond to our proposed questionnaire and plot the outputs on a grading scale to allow you to tag your buckets properly you should be fine.