What’s Your Team’s Go-To Collaboration Tool?

Hello everyone! :waving_hand:
As some of you know we’re building a Slack app (Epic Test Quest) and currently debating if we should also support Microsoft Teams early on. So I’d love your help:

What collaboration tool does your team use right now (or did your last team use)?

  • Slack
  • Microsoft Teams
  • Something else? (Drop it in the comments!)
0 voters

Bonus points if you can share:
– Whether you’re at a startup or enterprise
– Which industry you work in
– And how well the tool supports your testing/QA workflow

Huge thanks in advance—every bit of input helps us build something that fits real teams better!

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MS Teams

  • Enterprise, B2B
  • Mobile networks
  • I communicate with devs and PMs and share screens (I wish for parallel screen sharing). We do collaborative editing more extensive in Confluence and Jira. It’s imo fine as it is. Teams for short-term, C&J more long-term.
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We use Slack and Teams, but the important phrase you use there is collaboration tool. We may use Teams for meetings here and there (because its convenient for your outlook calendar), but day to day collaboration its 100% slack.
So we’re more startup (seems weird to say that because we’ve been going for nearly 20 years) but we try and keep the startup culture. We work in Real Time Passenger Information.
With slack, our channels are set-up more for their purpose, less for the teams - although the 2 can cross over and there are a lot. The cool thing about is as soon as someone starts a thread, you know what its about. If the slack chat starts to become larger than it should, then we just start a huddle.

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Trade Union
We use Teams for all comms internally. We have multple channels and chats going based on project or product team.

We also use ADO for all tickets and work items and Notion for documentation including ways of working / processes / etc

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thank you for sharing. I have to check out Confluence and Jira and see how you can collaborate there more as well to see if we might need to add that as an APP and not just integration as well

super interesting that setup and I heard that a couple of times already. Thank you for sharing

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Do you have to get any approvals when you want to add an app to teams or can you do that by yourself?

it was a love hate with teams but now they’re catching up to the UX with slack so I’m slowly getting in favor of teams.

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Interesting I’m still researching teams as well. What is getting better right now?

Generally, we have to get approvals if we want to add apps. However, where I have been made an admin on a channel then I can control Apps, what we share (Files) and show ADO Dashboards etc

Previously we have used JIRA and Confluence for tracking work items and collaborating. I found that combination to be really powerful as Confluence could render data from JIRA very easily. Moving to ADO to saisfy engineers has been a backwards step for Testing

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Collaboration is for me basically about doing stuff together with people. I use Confluence and Jira “just” for documenting worthy information and exchanging by that that tools as well.

You think about developing an app to integrate Confluence and Jira into Teams or Slack? Its already doable in Teams as it has its own browser, but I find it cumbersome to use. I prefer to use it in a dedicated browser.

If find collaborative text editors the most helpful general tools. They just could have more functions like graphs and mind maps (depending on which one you use).

Slack:

  • Startup
  • Communications
  • Slack is for internal communications. I do appreciate the Canvas option. We use that for internal notes and I add my testing documents there. Oh, and I pin a lot of helpful QA related convos, announcements, etc. I love the option to :pushpin: something to a channel.

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for starters they’ve combined the threads and chats view

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99% of the clients I had use MS Teams (1 out of the last 30 used Slack, but they moved to Teams now), all my coworkers their clients are also using MS Teams.

I used to like slack but it’s slowly dying.

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Many people using Windows have high chances are using MS Teams.

With copilot integrated in Teams which can read your emails / calendar and summarise / organise stuff for you

i think its important and helpful to keep MS teams , as it has even AI agents which can help too

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we use mattermost, which is similar to slack
Mattermost | Collaboration Platform for Mission Critical Work

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I have to say I haven’t used the Canvas option yet. Do you just upload the testing documents or can you also visualise them there or edit them or in what way does the Canvas supports your testing documents?

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I’m still torn as recent reports (i have to see if I find that one) show that the daily active user amount is growing but I’m not sure if just the startups are growing where it is used or actually more companies starting to use it.

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yeah I also see that. Is the agent just copilot or that open AI?

I know that one but haven’t seen it in a while. Are there apps for that as well? or a marketplace like there is for slack and teams